Q:How does your factory do regarding quality control?
A:Quality contorl is always the first priority,we will inspect all products before ship out to our customers
Q:Any discount possible if I place an order?
A:Yes.we have different price ranges (discounts) based on the quantity of your order and the material of product you request.Please contact us for detailed price information.
Q:How about show me some samples?
A:We are honored to offer you samples.
Q:Are the stones natural & safe?
A:All the stones on our website are natural & safe.
Q:How long is the delivery time?
A:Different products and quantities have different procedures and different timing.(7-10days by express) We usually provide DHL, FedEx, EMS, UPS, TNT and Air/Sea shipping for our customers choice. For more information, please contact us directly.
Q:How to follow my order when goods have been shipped?
a:Usually we will provide you the tracking NO. by e-mail after we send out the goods. Besides, we will also follow up the order for you.
Q:How to make sure the goods are in shape before shipment?
A:We will send the pictures to you in order to confirm the design,quantity, and quality before ship out.
Q:Can you do custom orders ?
A: We can do custom orders as your request .we also can do your brand logo for your product if you want.